We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.

Financial Literacy Seminar

Join us in our East Rochester branch on Saturday, June 24th @ 10:00 AM for a

Financial Literacy Seminar

Do you want to have financial stability but don’t know where to start? Or do you want to improve your credit score but are unsure what even goes into a credit report? We’re here to help!

Join Family First CU and the Monroe County Family Coalition for our free Financial Literacy Seminar, where we will cover a variety of topics designed to help you feel comfortable about your financial fitness.

Topic 1: Healthy Financial Habits 

Topic 2: Credit Scores and Reports 

Topic 3: Paying for College 

East Rochester branch manager Nick Hinks will be presenting. This seminar is free and is available to all members of the community. Our East Rochester Branch address is 375 Fairport Road. Light refreshments will be served.

Click here to register! Once registered, you will receive your confirmation and the meeting link to the email provided.

With questions, please email [email protected] or call 585.586.8225 x307

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