We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closed on Monday, February 19 for President’s Day. Have a safe and enjoyable holiday.  

All Family First branches and the call center will be closed on Monday, February 19 for President’s Day. Have a safe and enjoyable holiday.  

New ATM Installations

Family First will be installing new ATMs at all of our branches over the next couple of weeks. The day that these ATMs are being installed, they will not be available for any transactions. They may not be available the previous evening also. Please see below for the schedule of ATM installations.

Thursday, February 8 – East Rochester

We apologize for any inconvenience this may cause. 

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