During a time when fraud is growing by double digits year-over-year, having the right tools in place to combat this growing fraud is a necessity for Family First and our members. Our new eGuard Secure Fraud solution will provide our members with an added layer of defense to mitigate fraud. This solution will provide a better cardholder experience and only challenge or decline cardholders when the systems detects suspected fraud. 

Another benefit of the new eGuard system is that cardholders are automatically enrolled in the service. Cardholders will no longer have to go out to VISA or MasterCard’s website to enroll in the service and create a password. 

eGuard includes the following benefits:

  • An extra layer of security for online transactions.
  • Increased confidence in the safety of your online purchases.
  • When required, a simple easy-to-use interface.

If you have any questions, please don't hesitate to contact us at 585.586.8225 or