How to enroll in online banking in three easy steps:
1. If this is your first time enrolling, your USERNAME will be your member ID. (Your member ID is your main account number.)
2. Your PASSWORD is the four-digit PIN assigned to you when you first sign up for your account. See below.
3. After you log in, you will be asked to set a permanent USERNAME and PASSWORD that is more convenient for you to remember.
Welcome to online banking!
If you are still unable to log into your account, please contact us at 585.586.8225.
Important Information: Your PIN number is provided at the time your Family First account is opened. If you did not receive one, a Financial Service Representative can provide a PIN after a few verification questions. Please note: This is not your Debit/ATM PIN number.