We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

All Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.

Buying a Home

Starting at the Roots

Whether you are looking to purchase your first home, refinance your existing mortgage loan, or you want to tap into the equity you have already built up in your home…we have all the tools to help you with your decision! At Family First Credit Union, we offer special mortgage programs for all of your unique needs.

Rochester's Mortgage Experts

With a wide variety of products, we can meet the needs of any homebuyer. Most of our mortgages are handled locally — from application through closing — right here in Penfield NY. We also provide service to the homeowner throughout the life of the loan on our products.

Start your Home Buying Journey

Home Equity Loans

home equity loan

1st Time Home Buyers

first time home buyer

Mortgage Resource Center

Joining is Easy

See what the Family First experience is all about

Convenience at your fingertips

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