We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

All Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.

VISA Debit

Your Rochester Area VISA Partner

Family First has several VISA products that are available for whatever your spending needs are. Take advantage of worldwide buying power with the following:

Find the Right VISA for You

Family First VISA Debit​

The Family First VISA Debit card allows you to pay for purchases right out of your Family First checking account, without writing a check. It keeps you from having to carry cash, is secure, and makes purchases and accessing your funds easy.

Family First Prepaid VISA Gift Cards

Family First Prepaid VISA gift cards can be used to make purchases anywhere VISA is accepted; that means the recipient gets to buy what they really want. Family First VISA Gift Cards are great for Holidays, Birthdays, Weddings or any special occasion.

Get the Most with Family First

As soon as you open your checking account, you’ll sign up for your Family First VISA debit card. Your VISA debit card allows you to make purchases using funds directly from your checking account without having to write a check. This card offers multiple benefits for your convenience and safety.

To report a lost or stolen VISA Debit or Credit Card when the credit union is closed, call the following number: 1-833-933-1681

Benefits

Convenient

  • Make purchases with your VISA debit card wherever the VISA logo is displayed.
  • Make cash withdrawals at ATMs worldwide. Family First participates in a Credit Union partnership (CO-OP) which allows FREE access to ATMs and allows you to handle your finances at other credit union branches across the country. Easily find them here.

Safe

  • All cards contain up-to-date “chip” technology
  • Fraud Protection through Mobimoney App – if you misplace your card (or spend too much) easily deactivate your card temporarily right from the app on your phone. Reactivate when you are ready.
  • Each card has a unique PIN. PINs can be changed for your convenience.

Get the Most with Family First

As soon as you open your checking account, you’ll sign up for your Family First VISA debit card. Your VISA debit card allows you to make purchases using funds directly from your checking account without having to write a check. This card offers multiple benefits for your convenience and safety.

To report a lost or stolen VISA Debit or Credit Card when the credit union is closed, call the following number: 1-833-933-1681

Benefits

Convenient

  • Make purchases with your VISA debit card wherever the VISA logo is displayed.
  • Make cash withdrawals at ATMs worldwide. Family First participates in a Credit Union partnership (CO-OP) which allows FREE access to ATMs and allows you to handle your finances at other credit union branches across the country. Easily find them here.

Safe

  • All cards contain up-to-date “chip” technology
  • Fraud Protection through Mobimoney App – if you misplace your card (or spend too much) easily deactivate your card temporarily right from the app on your phone. Reactivate when you are ready.
  • Each card has a unique PIN. PINs can be changed for your convenience.

Don't Know Where to Start?

Calculators

Check out all our Savings Calculators to help you determine your goals!

Rates

Our rates are as good as they come.

Don't Know Where to Start?

Check out all our Savings Calculators to help you determine your goals!

Our Rates Are as Good as They Come

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