Job Opportunities

Family First Federal Credit Union is a financial institution made up of people who take pride in making a difference in the lives our members and the communities we serve. We offer exciting possibilities for talented and enthusiastic individuals to enjoy careers filled with success and personal growth. It’s in the best interest of our members and our Credit Union to employ extraordinary people who can provide extraordinary service.  If this sounds like the opportunity you’ve been waiting for, we want to talk with you!

Financial Service Rep

Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.  Balances each day's transactions and verifies cash totals.  Performs a broad variety of financial products and services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems. Answers members’ questions regarding Credit Union products and services provided and performs a variety of account maintenance duties. Actively cross sells Credit Union products and services. Performs specific assigned jobs including various clerical and receptionist functions, and assists other FSRs, MSRs and call center with duties as required. Serves members promptly and professionally.


  • Assumes responsibility for the effective and professional performance of financial service functions.
  • Assists with the efficient, effective, and accurate performance of Teller functions.
  • Assumes responsibility for establishing and maintaining effective coordination and working relationships with area co-workers and with management.
  • Assumes responsibility for related duties as required or assigned

Part Time MSR

At Family First our MSRs are our primary contact with our members on a daily basis.  MSRs must work to meet member’s financial needs and service expectations in a friendly, professional manner while working in compliance with established policies and procedures. This position is responsible for building relationships with both new and existing members. As part of the member service team, you must demonstrate the attributes of an enthusiastic team player. 

We offer competitive salaries, comprehensive benefits and a professional work environment. If you believe in the philosophy of “people helping people reach their financial goals” and possess the values of Family, Integrity, Relationships, Service, and Trust, we would like to talk with you. Please fill out our employment application and send it, alone with your resume, a cover letter and salary requirements to 2520 Browncroft Blvd, Rochester, NY 14625. Attention: Human Resources; or e-mail

Family First Federal Credit Union is an equal opportunity employer.