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We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error.
All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!
Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.
Website accessibility is an ongoing effort and we are actively taking steps to further enhance and improve the accessibility of www.familyfirstny.com. If you have any difficulty accessing any portion of the Family First website, please contact us by one of the following methods:
We will work with you to provide the information you seek through an accessible communication method that is consistent with applicable ADA law.
Your feedback is important to us. Please contact us with any concerns or suggestions about how we can improve the use and accessibility of our site.
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Our Routing Number is 222382593
Our NMLS Number is 453880
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