All Family First offices and the call center will be closed on Monday, November 11 for Veterans Day.



Family First Banking Center

Serving Henrietta, Brighton, and Rochester Communities

Henrietta branch exterior


Frontier Commons
1225 Jefferson Road
Rochester, NY



Branch Hours

Monday9:00 a.m. – 4:30 p.m.
Tuesday9:00 a.m. – 4:30 p.m.
Wednesday10:00 a.m. – 4:30 p.m.
Thursday9:00 a.m. – 4:30 p.m.
Friday9:00 a.m. – 5:00 p.m.
Saturday9.00 a.m. – 1:00 p.m.

Family First Branch Features

We know that life doesn’t get put on hold when you come to the bank. That’s why at Family First we pride ourselves on making each of our locations feel like home with the included amenities:

  • Free Wi-Fi
  • 24 Hour Drive Thru ATM
  • Handicap Parking
  • Handicap Assist Door Openers
  • Complimentary Coffee
  • Night Drop Box
  • Community Conference Room

Mobile Banking

Download our mobile app on the app store today to get all your finances at your fingertips.