Family First
Family First

Our phone system is currently experiencing technical difficulties and calls may not connect. Our vendor is aware of this issue and is working to rectify it. 

All Family First branches and the call center will be closed on Monday, January 16 for Dr. Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Buying a Home

Starting at the Roots

Whether you are looking to purchase your first home, refinance your existing mortgage loan, or you want to tap into the equity you have already built up in your home…we have all the tools to help you with your decision! At Family First Credit Union, we offer special mortgage programs for all of your unique needs.

We are your go-to for making your home buying dreams come true.

With a wide variety of products, we can meet the needs of any homebuyer. Most of our mortgages are handled locally — from application through closing — right here in Penfield NY. We also provide service to the homeowner throughout the life of the loan on our products.

Your Rochester Home Buying Experts

Contact our Mortgage department at 585.586.8225 or use our online scheduling calendar to request an appointment today!

We Help You Achieve Your Home Buying Dreams

  • Adjustable and Fixed Rate Mortgage
  • FHA and USDA
  • First Time Home Buyer Programs and Grants
  • Vacation Homes
  • Investment Properties
  • And More!

Start your Home Buying Journey

Home Equity Loans

home equity loan

1st Time Home Buyers

first time home buyer

Find Out More About Mortgages on our Blog

Do This Before Refinancing Your Home

Refinancing your home can reap several benefits such as a better mortgage rate, lower monthly payments, shortening your term, and more. Although this is the case, every borrower has a different reasoning behind refinancing their home.

Your First Home Down Payment

Evaluating how much you can dedicate to the down payment is a key step because it can determine the borrowing costs of your loan in the long run.

Going Through the Mortgage Process

​Before you can enjoy the benefits of commercial investments, you must finance your property. Here are a few tips to get you started.

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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