ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First branches and the call center will be closed on Monday, May 27 for Memorial Day. We hope you have a safe and enjoyable holiday.

Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.  

Buying a Home

Starting at the Roots

Whether you are looking to purchase your first home, refinance your existing mortgage loan, or you want to tap into the equity you have already built up in your home…we have all the tools to help you with your decision! At Family First Credit Union, we offer special mortgage programs for all of your unique needs.

Rochester's Mortgage Experts

With a wide variety of products, we can meet the needs of any homebuyer. Most of our mortgages are handled locally — from application through closing — right here in Penfield NY. We also provide service to the homeowner throughout the life of the loan on our products.

Start your Home Buying Journey

Home Equity Loans

home equity loan

1st Time Home Buyers

first time home buyer

Mortgage Resource Center

Joining is Easy

See what the Family First experience is all about

Convenience at your fingertips

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