If you are having trouble reaching us at 585-586-8225, please use our toll-free number 1-800-356-1101.
Please read this important information from the IRS regarding the third round of Economic Impact Payments
Some of the great things your can do:
The Family First mobile app brings anytime access to your mobile device. By downloading our free app, you will be able to:
How to enroll in Online Banking in three easy steps:
1. If this is your first time enrolling, your USERNAME will be your member ID. (Your member ID is your main account number.)
2. Your PASSWORD is the four-digit PIN assigned to you when you first sign up for your account. See below.
3. After you log in, you will be asked to set a permanent USERNAME and PASSWORD that is more convenient for you to remember. Your new password will have to be a minimum of 8 characters and include at least one letter, number and symbol.