Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

Family First Home Banking and the Mobile App will be intermittently unavailable on Sunday, May 26 from 1:00 am to 5:00 am for routine maintenance. We apologize for any inconvenience this may cause. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

Online & Mobile Banking

Manage your finances from anywhere!

We have everything you need to do your banking, right at your fingertips! With Family First’s Online Banking and Mobile App, you can: 

Featured Tools

  • Mobile Check Deposit
  • Credit Score
  • eStatements & Tax Documents
  • Goal Builder
  • Money Management

Mobile Check Deposit

Deposit your checks right from your phone! Just snap a picture and hit deposit.

Credit Score

Set up real-time credit alerts, access your credit report, check your credit score, and get personalized credit-building tips.

eStatements & Tax Documents

Get your banking information fast and reduce paper!

Goal Builder

Goal Builder streamlines your savings process, reducing the need for multiple transfers.

Money Management

With Money Management, you'll gain powerful insights on when, where, and how you spend your money!

We have everything you need to do your banking, right at your fingertips. With Family First’s Online Banking and Mobile App, you can:

  • Check account balances
  • Pay bills online 
  • Transfer money
  • Remote deposit checks
  • Monitor your Credit Score
  • Set up custom alerts and notifications
  • Access eStatements and tax documents
  • and much more!

eStatements

Get your banking information fast and reduce paper clutter! Follow these easy steps to enroll:

  1. Log into your online banking account
  2. Under the “Member Services” menu, select “eStatements & Tax Documents”
  3. Follow the prompts to opt-in

Credit Score

With our Credit Score feature your credit score is at your fingertips! Set up real-time credit alerts, access your credit report, check your credit score, get personalized credit-building tips, and so much more. It’s completely free for Family First members. Get started and take control of your financial health today

Money Management

With Money Management, you’ll gain powerful insights on when, where, and how you spend your money — and much more! We’re making it easier than ever to visualize your money and achieve your financial goals. Access Money Management 24/7 within online banking or our mobile app! 

  • Monitor your accounts at other financial institutions in one convenient location
  • View and track your spending habits
  • Create and manage personalized budgets
  • Set financial goals and watch your progress

Mobile Check Deposit

Depositing checks using our mobile app, available for both Android and Apple devices, couldn't be easier! This free, safe, and convenient feature works in three simple steps. Just tap, snap, and deposit.

Goal Builder

Introducing Goal Builder—a free, innovative savings tool designed to help you visualize and achieve multiple financial goals within a single account. By simplifying the mental accounting of what can be used or saved for each goal, Goal Builder streamlines your savings process, reducing the need for multiple transfers.

Joining is Easy

Talk to a Mortgage Expert Today

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