ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Thursday, June 19 for Juneteenth. We hope you have a safe and enjoyable holiday!

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.

Online & Mobile Banking

Manage your finances from anywhere!

We have everything you need to do your banking, right at your fingertips. With Family First’s Online Banking and Mobile App, you can:

Check account balances
Pay bills online
Transfer money
Remote deposit checks
Set up custom alerts and notifications
Add your Family First debit and credit cards to your mobile wallet

eStatements

Get your banking information fast and reduce paper clutter! Follow these easy steps to enroll:

Log into your online banking account
Under the “Member Services” menu, select “eStatements”
Follow the prompts to opt-in

Mobile Check Deposit

Depositing checks using our mobile app, available for both Android and Apple devices, couldn't be easier! This free, safe, and convenient feature works in three simple steps. Just tap, snap, and deposit.