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We are currently experiencing issues with our call center phone system and some calls may not connect. Our vendor is working on this issue. We apologize for any inconvenience.
The Penfield ATM is being serviced and is temporarily unavailable. We apologize for the inconvenience.
Some of the great things your can do:
The Family First mobile app brings anytime access to your mobile device. By downloading our free app, you will be able to:
How to enroll in Online Banking in three easy steps:
1. If this is your first time enrolling, your USERNAME will be your member ID. (Your member ID is your main account number.)
2. Your PASSWORD is the four-digit PIN assigned to you when you first sign up for your account. See below.
3. After you log in, you will be asked to set a permanent USERNAME and PASSWORD that is more convenient for you to remember. Your new password will have to be a minimum of 8 characters and include at least one letter, number and symbol.
If you don’t log into your online account for 6 months, your online services will be deactivated.
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Questions?
Get in touch with us!
Our Routing Number is 222382593
Our NMLS Number is 453880
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