We have been made aware that a network issue is causing Family First debit cards to reject at Tops Markets and Walmart. Our vendor is working to correct this issue. We apologize for any inconvenience this may cause.
All Family First branches and the Call Center will be closed on Monday, July 5 in observance of Independence Day.
Some of the great things your can do:
The Family First mobile app brings anytime access to your mobile device. By downloading our free app, you will be able to:
How to enroll in Online Banking in three easy steps:
1. If this is your first time enrolling, your USERNAME will be your member ID. (Your member ID is your main account number.)
2. Your PASSWORD is the four-digit PIN assigned to you when you first sign up for your account. See below.
3. After you log in, you will be asked to set a permanent USERNAME and PASSWORD that is more convenient for you to remember. Your new password will have to be a minimum of 8 characters and include at least one letter, number and symbol.