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Beginning the week of June 6, the hours at our Henrietta Branch will be changing. Please click here for more information.
All Family First branches and the call center will be closed on Monday, May 30 for Memorial Day. Have a safe and enjoyable holiday.
Member Services: 585.586.8225
Mortgage Servicing: 585-287-9310
Collections: 585-287-9309
Monday | 9:00 a.m. – 4:30 p.m. |
Tuesday | 9:00 a.m. – 4:30 p.m. |
Wednesday | 10:00 a.m. – 4:30 p.m. |
Thursday | 9:00 a.m. – 4:30 p.m. |
Friday | 9:00 a.m. – 5:00 p.m. |
Saturday | 9:00 a.m. – 1:00 p.m. |
To report a lost or stolen VISA Debit or Credit Card when the credit union is closed, call the following number: 1-833-933-1681
Family First proudly serves communities located across Rochester, NY
Your input is important to us. We are always looking for new ways to improve member service. Let us know how we’re doing. We will respond to your e-mail within one full business day.
Family First Federal Credit Union is a financial institution made up of people who take pride in making a difference in the lives our members and the communities we serve. We offer exciting possibilities for talented and enthusiastic individuals to enjoy careers filled with success and personal growth. It’s in the best interest of our members and our Credit Union to employ extraordinary people who can provide extraordinary service. If this sounds like the opportunity you’ve been waiting for, we want to talk with you!
Questions?
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Our Routing Number is 222382593
Our NMLS Number is 453880
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