Family First
Family First

Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Monday, September 4 for Labor Day. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

Contact Us

We're here to help!

Call Center Hours

Monday9 a.m. – 4:30 p.m.
Tuesday9 a.m. – 4:30 p.m.
Wednesday10 a.m. – 4:30 p.m.
Thursday9 a.m. – 4:30 p.m.
Friday9 a.m. – 5 p.m.
Saturday9 a.m. – 1 p.m.

Drop Us A Line

Submit an account question or leave us your feedback! We will respond to all messages within one business day.

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To report a lost or stolen VISA Debit or Credit Card when the credit union is closed, call the following number: 1.833.933.1681

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