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Family First
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ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Thursday, June 19 for Juneteenth. We hope you have a safe and enjoyable holiday! 

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause. 

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For rate information, reach out to one of our local mortgage experts today! Find their contact information below, or click here to fill out a Contact Us form and they’ll be in touch with you shortly. 

Julie Vella

NMLS ID#:65903

p. 585.586.8225 x119

f. 585.586.0915

[email protected]

Ron Kraft

NMLS ID#:265662

p. 585.586.8225 x335

c. 585.329.1404

[email protected]

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Routing Number: 222382593

NMLS Number: 453880

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