Family First
Family First

ALERT: Family First has recently been made aware of a Spectrum Cable scam involving a “service install”. Please exercise caution if you receive a phone call from someone claiming to be Spectrum and offering these services.

All Family First branches and the call center will be closed on Thursday, November 24 for Thanksgiving and will be closing early at 3PM on Friday, November 25. Have a safe and enjoyable holiday!

The Family First Penfield Branch ATM is currently unavailable. We apologize for any inconvenience this may cause and are working to rectify the situation.

Careers

We are thinkers. We are experts. We are family.

We always put you first, especially when it comes to your career.

We are also excited to announce that we were named a top employer by the Democrat and Chronicle! 

A Closer Look into Our Careers

Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and the communities we serve.

We offer exciting possibilities for talented and enthusiastic individuals to enjoy careers filled with success and personal growth.

We are currently hiring for the following position:

Financial Services Representative

Member Service Representative & Call Center Specialist

If you’re interested, please submit your resume, our employment application, and an Invitation to Self Identify below. We’d love to hear from you!

Our Company Culture

We’re honored to have the opportunity to make a positive difference in the lives of our employees and members. We foster an environment where everyone is open to new ideas and concepts with the goal of benefitting the greater good.

As a smaller credit union that offers the amount of services of a larger financial institution, it is so important for each employee to bring unique assets to the table. Each team member is an integral part of our success. Not only do we get the job done, we have fun and celebrate our individual and team successes, which is important to personal and team development.

  • We put our members first
  • We value our employees & their families
  • We empower our teams to be the best they can be

Some of Our Perks

At Family First we believe in rewarding hard work. We offer:

  • Competitive salaries
  • Comprehensive benefits
  • An exciting work environment
  • Plenty of food days
  • You get your birthday off!

If you believe in the philosophy of “people helping people reach their financial goals” and possess the values of Family, Integrity, Relationships, Service, and Trust, you are the perfect fit!

Join Our Family

To join our team or learn more about our available positions, fill out this quick form today!

Name(Required)
Accepted file types: pdf, doc, jpg, png, Max. file size: 5 MB.
This field is for validation purposes and should be left unchanged.

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.