On July 3rd just before the holiday weekend, Mount Auburn Hospital’s IT team identified suspicious activity. Alarmed, they quickly took steps to disconnect the Cambridge hospital’s…
Protect Yourself
Avoid Identity Theft
To report a lost or stolen Visa Card, or fraudulent card activity, please call 1.833.933.1681 or our fraud department at 585.586.8225.
Our Security partner KnowBe4 has a wealth of information to keep you aware of and help you to avoid a wide variety of Cybercrime and Identity Theft. Please click here to visit their blog. They are frequently updating their pages with the latest information about scams and fraud methods.
Identity theft occurs when someone uses your personal information to commit fraud or other crimes. Fortunately, there are preventive measures you can take to substantially reduce the chance of identity theft happening to you.
Some easy-to-use tips for avoiding identity theft are:
- Keep your passwords private – Never give your PIN or password to anyone and keep them in a secure place.
- Exercise caution when downloading files – Make sure you only download files from websites and e-mail addresses you trust.
- Never provide personal or financial information in response to e-mail.
- Avoid using public computers for personal transactions.
- Check your credit report annually – Look for suspicious activity when you do. Review your three free credit reports throughout the year at www.annualcreditreport.com.
- Shred important documents. – Be careful about how you discard your financial and personal paperwork.
- Check your accounts frequently. – This is easy with our on-line banking. Notify us if you see any unusual activity.
Things you need to know:
Please do not give any personal information over the phone or by e-mail. Family First CU will never call or email you and ask for your personal or account information. We may ask questions to verify your identity when you contact us. If you have a question about the validity of phone call or e-mail, please contact us immediately at 585.586.8225.
Security Info Blogs
Identifying Malicious Behavior
Identifying malicious behavior is a more effective long-term strategy than trying to block individual malicious actors, according to Johnathan Hunt, Vice President of Security at GitLab…
COVID-19 Related Phishing
Scams Aren't Always Complex
The recent Twitter hack shows that devastating security breaches don’t always involve sophisticated actors or methods, according to Rachel Tobac, CEO of SocialProof Security. On the …
Request a Credit Report or Contact a Credit Bureau
Annual Credit Report Request Service
Mailing Address: PO Box 105281 Atlanta, GA 30348-5281
877.322.8228
www.annualcreditreport.com
Equifax
Mailing Address: PO Box 740241 Atlanta, GA 30374
To order a credit report: call 800.685.1111
To report fraud: call 888.766.0008
www.equifax.com
Experian
PO Box 2104 Allen, TX 75013-2104
To order your report 888.397.3742
To report fraud 888.397.3742
www.experian.com
TransUnion
PO Box 1000 Chester, PA 19022
To order your credit report: call 800.888.4213
To report fraud: call 800.680.7289
www.transunion.com
Additional Fraud Resources
US Postal Service – If you believe you have been targeted by a scam involving the U.S. Mail, you can get help by contacting your nearest Postal Inspection Service office in one of three ways:
- Call 877.876.2455
- Visit www.uspis.gov to report suspected fraud online
- Mail your queries to this address: Criminal Investigations Service Center, ATTN: Mail Fraud | 433 Harrison St. RM 3255 Chicago, IL 60699-3255
US Social Security Administration – To order your free personal earnings and benefit estimate: call 800.772.1213
ChexSystems – If you are unable to open a checking account because of identity theft, please send a letter to: 7805 Hudson Rd. Suite 100, Woodbury, MN 55125 or call 800.428.9623
If you are unable to write checks because of bad checks written in your name, please contact:
CrossCheck: 707.586.0551
Certegy: 800.437.5120
SCAN: 800.262.7771
TeleCheck: 800.710.98
NCUAs Tips to Safely Conduct Financial Transactions Over the Internet digital brochure
Fake Check Scams – By being aware of trending scams, you could save yourself from losing thousands of dollars!
Fighting Back Against Identity Theft – The Federal Trade Commission’s Identity theft site.
