ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First branches and the call center will be closed on Monday, May 27 for Memorial Day. We hope you have a safe and enjoyable holiday.

Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.  


Joining is Easy

Want to Become a Part of Our Family?

We would be thrilled to welcome you as a member of Family First! We have been serving our members for over 50 years and continue to strive each day to help our members make their financial dreams a reality.

Membership Eligibility

While we do have some eligibility requirements for membership at the credit union, we pride ourselves on being very inclusive and accepting all kinds of families to join us. If one or more of the scenarios below applies to you, then congratulations! You are eligible for membership at Family First Credit Union. 

  1. Live, work (or regularly conduct business in), worship, or attend school in, and businesses and other legal entities located in the New York counties of Genesee, Livingston, Monroe, and Orleans or the towns of Macedon, Walworth, or Ontario in Wayne County, New York.
  2. A business or other legal entity located in the described community in #1.
  3. The immediate family member (spouse, child, sibling, parent, grandparent or grandchild, including step and adoptive relationships of each) of eligible members from #1.
  4. Not related, but are an individual living in the household of eligible members from #1.

Perks of Being a Family First Member

Lifetime Membership

Oh, and remember this; No one leaves this family! But that’s not a threat, that’s a good thing. If you leave in the middle of membership, your credit union membership is not terminated. Once a member… always a member, as long as your account remains in good standing.

A minimum membership share balance of $5 is required. This is your share in Family First FCU and this is what makes you an owner.

Learn More About Our Roots

Watch Us Turn Dreams Into Reality

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