Family First
Family First

We are currently experiencing issues with our call center phone system and some calls may not connect. Our vendor is working on this issue. We apologize for any inconvenience.  

The Penfield ATM is being serviced and is temporarily unavailable. We apologize for the inconvenience.

We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.


Joining is Easy

Want to Become a Part of Our Family?

We would be thrilled to welcome you as a member of Family First! We have been working for our member owners for over 50 years and continue to strive each day to help our members make their financial dreams a reality.

Membership Eligibility

We don’t want you to jump through a lot of hoops and the few that we have are big and low to the ground.

While we do have some eligibility requirements for membership at the credit union, we pride ourselves on being very inclusive, accepting all kinds of families to join us. So if you…

  • Persons who live, work (or regularly conduct business in), worship, or attend school in, and businesses and other legal entities located in the New York counties of Genesee, Livingston, Monroe, and Orleans or the towns of Macedon, Walworth, or Ontario in Wayne County, New York.
  • Are a business or other legal entity located in the described community in group one.
  • Are the immediate family member (spouse, child, sibling, parent, grandparent or grandchild, including step and adoptive relationships of each) of eligible members from group one.
  • Are not related, but are an individual living in the household of eligible members from group one.
  • Love to smile*

…then congratulations! You are eligible for membership at Family First.

Perks of Being a Family First Member

Lifetime Membership

Oh, and remember this; No one leaves this family! But that’s not a threat, that’s a good thing. If you leave in the middle of membership, your credit union membership is not terminated. Once a member… always a member, as long as your account remains in good standing.

A minimum membership share balance of $5 is required. This is your share in Family First FCU and this is what makes you an owner.

*Smiling is not an actual eligibility requirement for membership, we just think its a great way to face each day!

Learn More About Our Roots

Watch Us Turn Dreams Into Reality

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