During a time when fraud is growing by double digits year-over-year, having the right tools in place to protect our members is a necessity for Family First. Our eGuard Secure Fraud solution will provide our members with an added layer of defense to mitigate fraud. eGuard provides a better cardholder experience and only challenges or declines cardholders when the system detects suspected fraudulent activity. Cardholders are automatically enrolled in the eGuard service and will have access to the following benefits:

• An extra layer of security for online transactions.
• Increased confidence in the safety of your online purchases.
• When required, a simple easy-to-use interface.

To report a lost or stolen Debit or Credit Card, or fraudulent card activity, call immediately:

800.528.2273 (When the credit union is closed)
800.356.1101 (During credit union business hours)