Family First
Family First

Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Monday, September 4 for Labor Day. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

Visa Credit

Find The Right Visa Credit Card For You

The Family First VISA Credit card has two levels – Platinum and Classic. Both provide low rates for you to use  whether you are shopping around the corner or around the world. Our Platinum card also offers loyalty rewards points that you can use towards travel rebates, gift cards and cash.

VISA Classic Credit Card

Use your Family First VISA Classic Credit Card whether you are shopping around the corner or around the world.  The VISA Classic features credit limits up to $12,000.  Your interest rate on the VISA Classic is based on your credit score and prime rate, ranging from 13.65% APR* to 18.00% APR.

  • No annual fee
  • No balance transfer fee
  • No cash advance fee

VISA Platinum Credit Card

Live the Platinum life! Reward yourself with a Family First VISA Platinum Credit Card and get low rates, no annual fees and points for cash back, merchandise, and gift cards. Save money by paying off the balances you maintain on higher rate credit cards. Simply use your VISA access checks or complete a balance transfer request form today.

  • Earn points with every purchase to get cash back or use towards some of your favorite brands for travel, entertainment, and everyday needs! Click here to visit the ScoreCard Rewards page.
  • A rate as low as 12.15% APR*
  • No annual fee
  • No balance transfer fee
  • No cash advance fee

*Your APR is based on your creditworthiness and will vary with the market based on Prime Rate. Loan applications are subject to membership eligibility requirements.

Let's Work Together to Keep You and Your Card Safe

During a time when fraud is growing by double digits year-over-year, having the right tools in place to protect our members is a necessity for Family First.

Family First is excited to have a FREE service for your VISA credit card – ID Navigator, powered by NortonLifeLock. You have to enroll in this identity theft protection service. Please click here to find out more!

We also have our eGuard Secure Fraud solution, that provides members with an added layer of defense to mitigate fraud. eGuard challenges or declines cardholders when the system detects suspected fraudulent activity. Cardholders are automatically enrolled in the eGuard service 

To report a lost or stolen Debit or Credit Card, or fraudulent card activity, call immediately: 1-833-933-1681

Woman Using Mobile Phone


All Visa Credit cards are eligible for fraud protection through the MobiMoney App – if you misplace your card (or spend too much) easily deactivate your card temporarily right from the app on your phone. Reactivate when you are ready.

Don't Know Where to Start?

Check out all our Savings Calculators to help you determine your goals!

Our Rates Are as Good as They Come

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