If you are having trouble reaching us at 585-586-8225, please use our toll-free number 1-800-356-1101.
Please read this important information from the IRS regarding the third round of Economic Impact Payments
The Family First VISA Credit card has two levels – Platinum and Classic. Both provide low rates for you to use whether you are shopping around the corner or around the world. Our Platinum card also offers Rewards! points that you can use towards travel rebates, gift cards and cash.
Use your Family First VISA Classic Credit Card whether you are shopping around the corner or around the world. The VISA Classic features credit limits up to $12,000. Your interest rate on the VISA Classic is based on your credit score and prime rate, ranging from 8.65% APR* to 18.00% APR.
Live the Platinum life! Reward yourself with a Family First VISA Platinum Credit Card and get low rates, no annual fees and points for cash back, merchandise, and gift cards. Save money by paying off the balances you maintain on higher rate credit cards. Simply use your VISA access checks or complete a balance transfer request form today.
*Your APR is based on your creditworthiness and will vary with the market based on Prime Rate
During a time when fraud is growing by double digits year-over-year, having the right tools in place to protect our members is a necessity for Family First.
Family First is excited to have a FREE service for your VISA credit card – ID Navigator, powered by NortonLifeLock. You have to enroll in this identity theft protection service. Please click here to find out more!
We also have our eGuard Secure Fraud solution, that provides members with an added layer of defense to mitigate fraud. eGuard challenges or declines cardholders when the system detects suspected fraudulent activity. Cardholders are automatically enrolled in the eGuard service
To report a lost or stolen Debit or Credit Card, or fraudulent card activity, call immediately:
All Visa Credit cards are eligible for fraud protection through the MobiMoney App – if you misplace your card (or spend too much) easily deactivate your card temporarily right from the app on your phone. Reactivate when you are ready.
Check out all our Savings Calculators to help you determine your goals!