Family First
Family First

Our phone system is currently experiencing technical difficulties and calls may not connect. Our vendor is aware of this issue and is working to rectify it. 

All Family First branches and the call center will be closed on Monday, January 16 for Dr. Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Wire Transfers

Need to move money and don’t want to handle the cash? A wire transfer is an electronic movement of funds and is the quickest way to move funds between financial institutions. The funds are guaranteed through a wire transfer, which means they are available for withdrawal immediately after receipt. Family First provides the service of incoming and outgoing wires for domestic transactions. We do not process international wire transfers.

Incoming Wire Transfers

The following procedures apply when you initiate funds to be transferred to your account here at Family First. You will need to contact your outgoing financial institution and provide them with the following information:

Primary Institution:
Alloya Corporate Federal Credit Union
1021 Watervliet –Shaker Rd
Albany, New York 12205
ABA/Routing: 221381715

Further Credit to:
Family First of NY FCU
ABA/Routing: 222382593

Final Credit to:
Member’s Name
Member’s account number

Any wire transfer credits received after 4:30 p.m. will be credited to the member’s account on the next business day.

Outgoing Wire Transfers

When initiating an outgoing wire from your Family First account, you will need the following items:

  • The Outgoing Wire Transfer Form completed with all information. This may require you to contact the receiving financial institution to obtain their specific wiring instructions. Inaccurate wiring instructions will delay the processing of the wire transfer.
  • Your current photo identification containing your signature.

Important information about outgoing wire requests:

The funds being sent must be on deposit with Family First prior to the initiation and may require a hold time. A Member Service Representative can give you more information about your specific transaction.

Wire transfers requested before 2 p.m. will be sent the same day.

Please contact a Financial Service Representative at 585.586.8225 with any questions concerning Wire Transfer.

 

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