Family First
Family First

We are currently experiencing issues with our call center phone system and some calls may not connect. Our vendor is working on this issue. We apologize for any inconvenience.  

The Penfield ATM is being serviced and is temporarily unavailable. We apologize for the inconvenience.

We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Member Benefits

As a Part of Our Family, You Will Have...

Peace of mind knowing that you have a trusted team on your side. You won’t just be a member of our credit union; you will be a part of the family. That means we work hard to make doing business with us convenient and easy. We want to be a one-stop-shop for all your financial needs.

Shared Branching Program

Family First participates in a fee-free ATM and Shared Branch Network that allows Family First members to conduct their financial transactions at thousands of conveniently located affiliated credit unions all over the country. You can easily locate free ATMs and Shared Branching locations by clicking below.

Easy and Interactive Online Platform

Family First’s Online Banking lets you manage your money from the most convenient location of all, wherever you are! Log in at the top of our website, mark it as a private computer or public to control your level of security. Check balances, review account history, make transfers…whatever you need to do, anytime you need to do it. It’s secure and free. But best of all, it's easy to interact with!

Convenience at your fingertips

We know that life these days is always on-the-go. That’s why we have made doing your banking easier than ever before with our mobile app! This means all your financial information can be accessed all at the convenience of your fingertips. It doesn’t get much better than that.

Learn More About How We Can Help You

Our Savings Calculators help you discover the best way you can save for all the things you need and want.

See first-hand how we can help turn your dreams into a reality at Family First.

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.