ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, October 14 for Columbus Day/Indigenous Peoples’ Day. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are currently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Member Benefits

As a Part of Our Family, You Will Have...

Confidence in knowing you have a trusted team on your side. You’re not just a member—you’re part of our family. We go the extra mile to ensure your experience is convenient and hassle-free, striving to be your all-in-one solution for every financial need.

Shared Branching Program

Family First participates in a fee-free ATM and Shared Branch Network that allows Family First members to conduct their financial transactions at thousands of conveniently located affiliated credit unions all over the country. You can easily locate free ATMs and Shared Branching locations by clicking below.

Easy and Interactive Online Platform

Family First’s Online Banking lets you manage your money from the most convenient location of all, wherever you are! Log in at the top of our website, mark it as a private computer or public to control your level of security. Check balances, review account history, make transfers…whatever you need to do, anytime you need to do it. It’s secure and free. But best of all, it's easy to interact with!

Convenience at your fingertips

We know that life these days is always on-the-go. That’s why we have made doing your banking easier than ever before with our mobile app! This means all your financial information can be accessed all at the convenience of your fingertips. It doesn’t get much better than that.

More Ways We Can Help

Calculators

Our Savings Calculators help you discover the best way you can save for all the things you need and want.

Insights

See first-hand how we can help turn your dreams into a reality at Family First.

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.