Certificates of Deposit are currently not appearing in Home Banking and our Mobile App. Our vendor is aware of this and is working to fix the issue. We apologize for any inconvenience this may cause.
Hours Changes: Beginning the week of Jan. 4, 2021, the Penfield Branch and the Call Center will be closing at 5:00 pm on Fridays and the Henrietta Branch will be closed on Saturdays.
Attention: Online banking may be temporarily unavailable on Dec. 4th, 2020 due to scheduled maintenance. We apologize for any inconvenience.
For immediate assistance, please call or text us at 585.586.8225
Whether you are looking to purchase your first home, refinance your existing mortgage loan, or you just want to tap into the equity you have already built up in your home…we have all the tools to help you!
At Family First Federal Credit Union, we offer special mortgage programs for unique needs. With a wide variety of products, we can meet the needs of home buyers. Most of our mortgages are handled locally — from application through closing and servicing — right here in Penfield NY.
Local, local, local – Does being local matter? You bet! With personalized service from our staff to processing, closing, and the use of local appraisers & attorney’s, we are committed to our local roots. This all means YOU deal locally with people in your community – with people that care.
Competitively low rates available for purchase or refinancing – At Family First CU you have access to a wide array of loan options, including closing costs assistance at competitively low interest rates.
Options – Whether you qualify for a USDA loan or want the assistance that a down-payment assistance loan can give you on a SONYMA loan, Family First provides options!
Free Pre-approval to increase buying power – With a no cost, pre-approval at Family First CU, you can have the peace of mind that everything has been reviewed. This puts you in the best possible position to negotiate the home of your dreams with the knowledge that you are well on your way in the mortgage process.
Are you thinking about buying your first home or refinancing your current mortgage? Let our friendly, professional staff provide you with local decision-making and servicing of your mortgage. We’ll provide a customized mortgage loan that works for you.