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Family First
Family First

We are currently experiencing issues with our call center phone system and some calls may not connect. Our vendor is working on this issue. We apologize for any inconvenience.  

All Family First branches and the call center will be closed on Monday, June 19 for Juneteenth (Emancipation Day). Have a safe and enjoyable holiday.
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Our Branches

Family First Locations Across Rochester, NY

We have five branches strategically located around Monroe County to bring you the most convenience when it comes to banking.

Click here for new lobby procedures that we have put into place to promote social distancing and ensure the health and safety of our members and staff.

Our Door is Always Open, Come Visit Us at Any Location

East Rochester

375 Fairport Rd

East Rochester, NY 14445

East Rochester Branch

Greece

1110 Long Pond Rd

Rochester, NY 14626

Greece Branch

Henrietta

1225 Jefferson Rd, Suite 205

Rochester, NY 14623

Henrietta Branch

Penfield

2520 Browncroft Blvd

Rochester, NY 14625

Penfield Branch

Webster

850 Ridge Rd

Webster, NY 14580

Webster Branch

The Family First Difference

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Our Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs.

Find an ATM or Shared Branch

2023 Branch Closings

New Year’s Day: Observed Monday, January 1
Martin Luther King Jr. Day: Monday, January 16
President’s Day: Monday, February 20
Memorial Day: Monday, May 29
Juneteenth (Emancipation Day): Monday, June 19

Independence Day: Tuesday, July 4
Labor Day: Monday, September 4
Columbus/Indigenous Day: Monday, October 9
Veterans Day: Saturday, November 11
Thanksgiving Day: Thursday, November 23
Day After Thanksgiving: Friday, November 24; Closing at 3 pm
Christmas Day:  Monday, December 25

New Year’s Day: Monday, January 1

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Greece
Henrietta
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585.586.8225 / 1.800.356.1101

Our Routing Number is 222382593

Our NMLS Number is 453880

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