Family First
Family First

Beginning the week of June 6, the hours at our Henrietta Branch will be changing. Please click here for more information.

All Family First branches and the Call Center will be closed on Monday, October 10 for Columbus Day. Have a safe and enjoyable holiday.

ALERT: Family First has recently been made aware of a scam spoofing our 585.586.8225 phone number. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn More…

Our Branches

Family First Locations Across Rochester, NY

We have five branches strategically located around Monroe County to bring you the most convenience when it comes to banking.

Our Door is Always Open, Come Visit Us at Any Location

East Rochester

375 Fairport Rd

East Rochester, NY 14445


1110 Long Pond Rd

Rochester, NY 14626


1225 Jefferson Rd

Rochester, NY 14623


2520 Browncroft Blvd

Rochester, NY 14625


850 Ridge Rd

Webster, NY 14580

The Family First Difference

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Our Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs.

2022 Branch Closings

New Year’s Day: Saturday, January 1
Martin Luther King Jr. Day: Monday, January 17
President’s Day: Monday, February 14
Memorial Day: Monday, May 30
Juneteenth (Emancipation Day): Observed Monday, June 20

Independence Day: Monday, July 4
Labor Day: Monday, September 5
Columbus Day: Monday, October 10
Veterans Day: Friday, November 11
Thanksgiving Day: Thursday, November 24
Day After Thanksgiving: Friday, November 25; Closing at 3 pm
Christmas Day: Observed Monday, December 26

New Year’s Day: Observed Monday, January 2

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