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Family First
Family First

All Family First branches and the Call Center will be closed on Friday, July 3 and Saturday, July 4 for Independence Day.

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

All Family First branches and the Call Center will be closed on Monday, May 25 for Memorial Day.

Our Branches

7 Locations Around Rochester, NY

Our offices are strategically located around the Greater Rochester area to bring you the most convenience when it comes to your banking.

East Rochester

375 Fairport Rd

East Rochester, NY 14445

Gates

2113 Chili Ave

Rochester, NY 14624

Greece

1110 Long Pond Rd

Rochester, NY 14626

Henrietta

1225 Jefferson Rd, Suite 205

Rochester, NY 14623

Le Roy

110 W Main St

Le Roy, NY 14482

Penfield

2520 Browncroft Blvd

Rochester, NY 14625

Webster

850 Ridge Rd

Webster, NY 14580

ATM & Shared Branching Locations

Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs and over 5000 Shared Branching locations nationwide!

Find an ATM or Shared Branch

2026 Branch Closings

New Year’s Day: Thursday, January 1

Martin Luther King Jr. Day: Monday, January 19
President’s Day: Monday, February 16

Memorial Day: Monday, May 25
Juneteenth (Emancipation Day): Friday, June 19

Independence Day: Friday, July 3 & Saturday, July 4
Labor Day: Monday, September 7
Columbus/Indigenous Peoples Day: Monday, October 12
Veterans Day: Wednesday, November 11
Thanksgiving Day: Thursday, November 26
Day after Thanksgiving : Friday, November 27 – Closing at 3:00 pm

Christmas Eve:  Thursday, December 24 – Closing at 1:00 pm

Christmas Day:  Friday, December 25

New Year’s Eve:  Thursday, December 31 – Closing at 1:00 pm

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