Family First
Family First

Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Monday, September 4 for Labor Day. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

Our Branches

Family First Locations Across Rochester, NY

We have five branches strategically located around Monroe County to bring you the most convenience when it comes to banking.

Our Door is Always Open, Come Visit Us at Any Location

East Rochester

375 Fairport Rd

East Rochester, NY 14445


1110 Long Pond Rd

Rochester, NY 14626


1225 Jefferson Rd, Suite 205

Rochester, NY 14623


2520 Browncroft Blvd

Rochester, NY 14625


850 Ridge Rd

Webster, NY 14580

The Family First Difference

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Our Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs.

2023 Branch Closings

New Year’s Day: Observed Monday, January 1
Martin Luther King Jr. Day: Monday, January 16
President’s Day: Monday, February 20
Memorial Day: Monday, May 29
Juneteenth (Emancipation Day): Monday, June 19

Independence Day: Tuesday, July 4
Labor Day: Monday, September 4
Columbus/Indigenous Day: Monday, October 9
Veterans Day: Saturday, November 11
Thanksgiving Day: Thursday, November 23
Day After Thanksgiving: Friday, November 24; Closing at 3 pm
Christmas Day:  Monday, December 25

New Year’s Day: Monday, January 1

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