Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Thursday, November 23 for Thanksgiving and closing early at 3:00 pm on Friday, November 24. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

Penfield NY Branch

Penfield

Family First Banking Center

Serving Penfield, Rochester, and Walworth Communities

Address

2520 Browncroft Blvd.

Rochester, NY

14625

Phone

Text

585-287-9312

Fax

Branch Hours

Monday9:00 a.m. – 4:30 p.m.
Tuesday9:00 a.m. – 4:30 p.m.
Wednesday10:00 a.m. – 4:30 p.m.
Thursday9:00 a.m. – 4:30 p.m.
Friday9:00 a.m. – 5:00 p.m.
Saturday9:00 a.m. – 1:00 p.m.

Starting the week of January 4, 2021, the Penfield branch and Call Center will be closing at 5:00 pm on Friday.

Family First Branch Features

We know that life doesn’t get put on hold when you come to the bank. That’s why at Family First we pride ourselves on making each of our locations feel like home with the included amenities:

  • 24 Hour Drive Thru ATM
  • Children’s Play Area
  • Community Conference Room
  • Complimentary Coffee
  • CU @ Home Workstation
  • Drive Thru Banking
  • Free Wi-Fi
  • Handicap Assist Door Openers
  • Handicap Parking
  • Night Drop Box

Mobile Banking

Download our mobile app on the app store today to get all your finances at your fingertips.

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