We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day. 

Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.

During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.

Banking

50 Years & Counting

We have been members of the Rochester community for the past 50 years and have evolved with the changing needs of our member-owners. We know when it comes to banking there are many options and trust is the number one component.

Personal Banking

Different stages of your life require unique banking products and we are truly a one-stop shop. Whether you are seeking a checking or savings account or looking for a loan product, mortgage or another service, we offer cutting edge financial products that are better than many of the large traditional banks, backed with a comfortable neighborhood feel

Our Banking Customers Include

• Individuals

• Families

• Small Businesses

• Entrepreneurs

• And More!

Managing Your Money Has Never Been Easier

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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