ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are currently experiencing issues processing debit & ACH transactions through fintech apps such as Venmo, Cash App, Coinbase, and Robinhood. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

All Family First branches and the Call Center will be closed on Monday, September 1 for Labor Day. We hope you have a safe and enjoyable holiday!

Family First’s Home Banking and Mobile App will be intermittently unavailable on Sunday, September 7 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

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Joining is Easy

We would be thrilled to welcome you as a member of Family First! We have been serving our members for over 50 years and continue to strive each day to help our members make their financial dreams a reality.

Special Accounts

Family First offers more than just personal checking — we have accounts designed for every stage of life and business. Whether you’re opening a Youth account to start saving early, setting up a Health Savings Account (HSA), planning for retirement, or managing business finances, we’ve got you covered. Explore our special account options and apply online today.

Membership Eligibility

While we do have some eligibility requirements for membership at the credit union, we pride ourselves on being very inclusive and accepting all kinds of families to join us. If one or more of the scenarios below applies to you, then congratulations! You are eligible for membership at Family First Credit Union. 

  1. Live, work (or regularly conduct business in), worship, or attend school in, and businesses and other legal entities located in the New York counties of Genesee, Livingston, Monroe, and Orleans or the towns of Macedon, Walworth, or Ontario in Wayne County, New York.
  2. A business or other legal entity located in the described community in #1.
  3. The immediate family member (spouse, child, sibling, parent, grandparent or grandchild, including step and adoptive relationships of each) of eligible members from #1.
  4. Not related, but are an individual living in the household of eligible members from #1.

A minimum membership share balance of $5 is required. This is your share in Family First FCU and this is what makes you an owner.

Learn More About Our Roots

Visit a Branch Near You

Convenience at your fingertips

Learn More About Our Roots

Visit a Branch Near You

Convenience at your fingertips

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