Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

The Family First Mobile App and Home Banking will be intermittently unavailable on Sunday, November 16 from 1:30 am to 5:30 am for routine maintenance.

Family First’s Online Banking is unavailable. Please utilize our mobile app for access at this time. We apologize for any inconvenience this may cause. 

Careers

We are thinkers. We are experts. We are family.

We always put you first, especially when it comes to your career.

We are also excited to announce that we were named a top employer by the Democrat and Chronicle! 

A Closer Look into Our Careers

Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and the communities we serve.

We offer exciting possibilities for talented and enthusiastic individuals to enjoy careers filled with success and personal growth. We currently have the following opening:

Cross Functional Representative

Member Service Representative

Mortgage Loan Originator 

If you’re interested, please submit your resume, our employment application, and an invitation to self identify below. We’d love to hear from you!

Family First CU is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Family First is also committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA).

Our Company Culture

We’re honored to have the opportunity to make a positive difference in the lives of our employees and members. We foster an environment where everyone is open to new ideas and concepts with the goal of benefitting the greater good.

As a smaller credit union that offers the amount of services of a larger financial institution, it is so important for each employee to bring unique assets to the table. Each team member is an integral part of our success. Not only do we get the job done, we have fun and celebrate our individual and team successes, which is important to personal and team development.

  • We put our members first
  • We value our employees & their families
  • We empower our teams to be the best they can be

Some of Our Perks

At Family First we believe in rewarding hard work. We offer:

  • Competitive salaries
  • Comprehensive benefits
  • An exciting work environment
  • Plenty of food days
  • You get your birthday off!

If you believe in the philosophy of “people helping people reach their financial goals” and possess the values of Family, Integrity, Relationships, Service, and Trust, you are the perfect fit!

Join Our Family

To join our team or learn more about our available positions, fill out this quick form today!

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