ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are currently experiencing issues processing debit & ACH transactions through fintech apps such as Venmo, Cash App, Coinbase, and Robinhood. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

Our East Rochester Branch parking lot will be getting sealed on Saturday, August 16. The Family First ATM will not be available during that day. We apologize for any inconvenience this may cause. 

Family First’s Home Banking and Mobile App will be intermittently unavailable on Sunday, July 27 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

Blog & News

Recognizing AI Scams

Recognizing AI Scams: What to Look for and How to Protect Yourself Last Updated Written By Family First FCU AI usage has skyrocketed in recent

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Shared Branching Changes

Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our

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Scholarship Winners 2025

Family First is proud to announce the winners of our 18th Annual Len Szumiloski Scholarship; Matthew Campbell (Bishop Kearney High School) Kelly Dykens (Pittsford Sunderland

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