ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

The East Rochester Branch Drive-Thru and ATM are currently unavailable. We apologize for this inconvenience. 

Family First’s Home Banking and Mobile App will be intermittently unavailable on Sunday, March 27 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

Our Branches

Family First Locations Across Rochester, NY

We have five branches strategically located around Monroe County to bring you the most convenience when it comes to banking.

Our Door is Always Open, Come Visit Us at Any Location

East Rochester

375 Fairport Rd

East Rochester, NY 14445

Greece

1110 Long Pond Rd

Rochester, NY 14626

Henrietta

1225 Jefferson Rd, Suite 205

Rochester, NY 14623

Penfield

2520 Browncroft Blvd

Rochester, NY 14625

Webster

850 Ridge Rd

Webster, NY 14580

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The Family First Difference

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Our Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs.

2025 Branch Closings

New Years Eve: Tuesday, December 31, 2024; Closing at 1 PM

New Year’s Day: Monday, January 1
Martin Luther King Jr. Day: Monday, January 20
President’s Day: Monday, February 17

Memorial Day: Monday, May 26
Juneteenth (Emancipation Day): Thursday, June 19

Independence Day: Friday, July 4
Labor Day: Monday, September 1
Columbus/Indigenous Day: Monday, October 13
Veterans Day: Tuesday, November 11
Thanksgiving Day: Thursday, November 27
Day After Thanksgiving: Friday, November 28; Closing at 3 pm
Christmas Day:  Thursday, December 25

New Year’s Day: Thursday, January 1

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