We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 24 and closed on Thursday, December 25 for Christmas.

Top Workplaces 2023

We are thrilled to announce that for the second year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.
 
 

Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and the communities we serve. We are incredibly grateful for our amazing team who continues to make Family First a great place to work and grow, day in and day out.
 
We wouldn’t be where we are today without their hard work and dedication to providing our members with the best banking experience possible.
 
Take a look at the complete list of winners here!

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