Family First
Family First

All Family First branches and the Call Center will be closed on Monday, May 25 for Memorial Day.

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

All Family First branches and the Call Center will be closed on Monday, May 25 for Memorial Day.

ScoreCard Rewards

You've earned points. Use them for what you want!

We are excited to announce that we have made enhancements to our loyalty program with the goal of providing you with a best-in-class loyalty experience. Our ScoreCard Rewards Program offers industry-leading benefits and perks, with the flexibility to use your rewards in a way that matters most to you.

For every qualifying purchase, you will continue to earn valuable points that can be redeemed for gift cards, top name-brand items, unbelievable vacations, services, and once-in-a-lifetime experiences. 

ScoreCard Reward Options:

  • Use your eligible card loyalty points to pay for qualifying online purchases at millions of PayPal merchants globally.
  • Redeem your eligible card loyalty points to pay for in-store purchases at over 8,000 Walgreens® and at over 9,900 CVS® stores nationwide.
  • Redeem loyalty points for instant discounts on fuel at participating Amoco®, BP®, or Shell® stations, right at the gas pump.
  • Get top-shelf Merchandise Awards from brands like Apple®, Sony®, Bose®, Dyson® and many more with shipping options that include a one or two day delivery time.
  • Book reservations for flights, hotels, car rentals, cruises, excursions, and more. Plus, when you’re booking, enjoy Trip Advisor integration, Google Mapsâ„¢ technology to chart your itinerary, and the ability to redeem points for TSA Pre-Check, so you can skip the line and save time getting where you want to go!
  • Order gift cards from your favorite retailers for everyday purchases or to celebrate special events.
  • Donate your points for a good cause to one of the more than 1.2 million non-profit organizations involved in our network’s Charitable Giving program.
  • Use your points to purchase actual shares of stock in publicly traded companies.
  • Redeem for tickets to theater, concerts and sporting events.

How to Redeem Points:

  • Visit www.scorecardrewards.com/#/FamilyFirstCU and create an account (you will need your card number to register). Please make sure to add a valid email address or mobile phone number to your profile so that we can verify your identity when you create your new rewards account.
  • Log into your rewards portal to search and view all available redemption options, and more! It’s that easy.

Do you have any questions about the ScoreCard Rewards program? Our Member Services team is only a phone call away – just call 585.586.8225. We are excited about offering you the industry’s best rewards program. As always, thank you for your business.

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