We have been made aware that a network issue is causing Family First debit cards to reject at Tops Markets and Walmart. Our vendor is working to correct this issue. We apologize for any inconvenience this may cause.
All Family First branches and the Call Center will be closed on Monday, July 5 in observance of Independence Day.
We are excited to announce that we are making enhancements to our current loyalty program with the goal of providing you with a best-in-class loyalty experience. Starting on 06/16/2021, our new program will offer you industry-leading benefits and perks, with the flexibility to use your rewards in a way that matters most to you.
We appreciate your business and want to ensure that you, our valued cardholder, have access to the best loyalty program available because Life Should Be Rewarding. You will access your new loyalty program through a new website address: www.scorecardrewards.com/#/FamilyFirstCU.
For every qualifying purchase, you will continue to earn valuable points. You can redeem your points for gift cards, top name-brand items, unbelievable vacation getaways, valuable services, and once-in-a- lifetime experiences. Your new loyalty program will offer a wide variety of reward options including:
What should you do next?
Do you have any questions about these exciting updates to our loyalty program? Our Member Service Center is only a phone call away. Just call 585-586-8225 or click here for our Loyalty Rewards FAQ. We are excited about offering you the industry’s best rewards program and are committed to making this an easy transition for you. As always, thank you for your business.