Family First
Family First
New UserForgot Login?

Popular Keywords

Categories

No Record Found

View All Results
New UserForgot Login?
Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 31 and closed on Thursday, January 1 for New Years.

Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM. 

Member Benefits

As a Part of Our Family, You Will Have...

Confidence in knowing you have a trusted team on your side. You’re not just a member—you’re part of our family. We go the extra mile to ensure your experience is convenient and hassle-free, striving to be your all-in-one solution for every financial need.

Open your account online!

Shared Branching Program

Family First participates in a fee-free ATM and Shared Branch Network that allows Family First members to conduct their financial transactions at thousands of conveniently located affiliated credit unions all over the country. You can easily locate free ATMs and Shared Branching locations by clicking below.

Effective May 1, 2025, all Shared Branching users (who utilize a Shared Branch in another state) will be required to preload their state-issued driver’s ID into IDCheck before using a participating Shared Branch location.

Read more here.

ATM Locator

Easy and Interactive Online Platform

Family First’s Online Banking lets you manage your money from the most convenient location of all, wherever you are! Log in at the top of our website, mark it as a private computer or public to control your level of security. Check balances, review account history, make transfers…whatever you need to do, anytime you need to do it. It’s secure and free. But best of all, it's easy to interact with!

Our Online Banking Center

Convenience at your fingertips

We know that life these days is always on-the-go. That’s why we have made doing your banking easier than ever before with our mobile app! This means all your financial information can be accessed all at the convenience of your fingertips. It doesn’t get much better than that.

Download the App!

HSA and IRA Portal

Family First has partnered with Superior IRA & HSA to develop a secure online portal for you to manage your IRA yourself, no matter where you are! The first time you use this portal, you’ll go through an identity verification process and will be required to create a new password. When verifying your identity, be sure to use the email address you currently have on file with Family First.

Click here to Log In

Pay your loan with a tap with MessagePay

We’re making things easier! Make a payment to your Family First loans or credit cards from any external account; as easy as a text message, through our website, or online and mobile banking using Message Pay.

Click here to learn more

More Ways We Can Help

Calculators

Our Savings Calculators help you discover the best way you can save for all the things you need and want.

Find out more

Insights

See first-hand how we can help turn your dreams into a reality at Family First.

Find out more

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.