Effective immediately, Family First Credit Union will no longer offer the Member to Member Transfer feature within our Online and Mobile Banking platforms. Due to increasing instances of fraud and cybercrime in the Rochester area, we have made this decision to reduce risk and further safeguard our membership from potential scams.

If you rely on this feature to send funds to other Family First members, please contact our Member Services Team to review alternative transfer options that will allow you to maintain the convenience you are accustomed to. You may reach us at 585.586.8225 or by email at [email protected].

We would also like to remind you to remain vigilant regarding scams currently circulating in the Rochester region. Fraudsters have been impersonating Family First employees through phone calls and text messages. Please remember that Family First will never contact you to request personal or account information. However, when you initiate contact with us, we may ask a few verification questions to confirm your identity.

If you receive a call, text, or message that seems suspicious, or if you are ever unsure whether the communication is truly from Family First, please contact us immediately.

We thank you for your understanding and continued trust in Family First Credit Union.