The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
To report a lost or stolen Visa Debit or Credit card when the credit union is closed:
| Monday | 9 a.m. – 4:30 p.m. |
| Tuesday | 9 a.m. – 4:30 p.m. |
| Wednesday | 10 a.m. – 4:30 p.m. |
| Thursday | 9 a.m. – 4:30 p.m. |
| Friday | 9 a.m. – 5 p.m. |
| Saturday | 9 a.m. – 1 p.m. |
Submit an account question or leave us your feedback! We will respond to all messages within one business day.
By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.