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Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day. 

Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.

During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.

2nd Annual Super Bowl Can & Bottle Drive

For the 2nd year in a row, Family First hosted it’s Super Bowl Can & Bottle Drive! Community members dropped off donations at our 5 branch locations during the month of February, with the last main collection taking place at our Penfield branch on February 19th, the Saturday after the Super Bowl!
 
 
 
 
All proceeds from the Can Drive were donated to the Daniel E. Richardson Memorial Fund of the Greece Chamber Charitable Foundation to help provide scholarships to nursing students within the Greece community.
 
As we continue to navigate the COVID pandemic, Family First recognizes and supports the healthcare workers who have worked tirelessly to treat and care for our local community.

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