Family First
Family First

Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Monday, September 4 for Labor Day. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

VISA Debit

Your Rochester Area VISA Partner

Family First has several VISA products that are available for whatever your spending needs are. Take advantage of worldwide buying power with the following:

Find the Right VISA for You

Family First VISA Debit​

The Family First VISA Debit card allows you to pay for purchases right out of your Family First checking account, without writing a check. It keeps you from having to carry cash, is secure, and makes purchases and accessing your funds easy.

Family First Prepaid VISA Gift Cards

Family First Prepaid VISA gift cards can be used to make purchases anywhere VISA is accepted; that means the recipient gets to buy what they really want. Family First VISA Gift Cards are great for Holidays, Birthdays, Weddings or any special occasion.

Get the Most with Family First

As soon as you open your checking account, you’ll sign up for your Family First VISA debit card. Your VISA debit card allows you to make purchases using funds directly from your checking account without having to write a check. This card offers multiple benefits for your convenience and safety.

To report a lost or stolen VISA Debit or Credit Card when the credit union is closed, call the following number: 1-833-933-1681



  • Make purchases with your VISA debit card wherever the VISA logo is displayed.
  • Make cash withdrawals at ATMs worldwide. Family First participates in a Credit Union partnership (CO-OP) which allows FREE access to ATMs and allows you to handle your finances at other credit union branches across the country. Easily find them here.


  • All cards contain up-to-date “chip” technology
  • Fraud Protection through Mobimoney App – if you misplace your card (or spend too much) easily deactivate your card temporarily right from the app on your phone. Reactivate when you are ready.
  • Each card has a unique PIN. PINs can be changed for your convenience.

Don't Know Where to Start?

Check out all our Savings Calculators to help you determine your goals!

Our Rates Are as Good as They Come

You are now leaving

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.