ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that there has been “a new e-mail address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

All Family First branches and the Call Center will be closed on Tuesday, November 11 for Veterans Day.

Family First’s Online Banking is unavailable. Please utilize our mobile app for access at this time. We apologize for any inconvenience this may cause. 

31st Annual Charity Golf Tournament @ Shadow Lake

Family First was proud to participate in the 31st Annual Charity and Golf Tournment at Shadow Lake on Monday, June 12, 2023. This event is sponsored by the Penfield-Perinton Kiwanis Club, the Penfield Rotary Club and the Town of Penfield. We look forward to this event year after year – even the rain couldn’t stop our team from having a good time!
The purpose of this Charity Tournament is to generate funds to assist in providing food, shelter, comfort and healing to those in our community, especially children, who find themselves in need. 100% of the net funds raised by this tournament will go to help those in need. Family First is proud to support a worthy cause such as this that directly benefits individuals and families within our Penfield community.
Pictured left to right: Tom Dambra (CEO), Morgan Kulikowski, Mary Wojnowski, Joseph Cellura

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