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We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience. 

Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22. 

First-Time Homebuyer Webinar

Thank you for joining us on Wednesday, January 29th for our First-Time Homebuyer Webinar!

Thank you for embarking on your journey to homeownership with Family First mortgage experts, Julie Vella & Ron Kraft! We hope you took away some valuable information and gained valuable insights on:

  • Rochester’s current housing market
  • Credit requirements for buyers
  • Step-by-step guidance for first-time homebuyers
  • Mortgage products overview
  • Grant opportunities

Weren’t able to attend? Watch a full recording of the webinar and access this year’s presentation with the links below! 

First-Time Homebuyer Presentation 2025

First-Time Homebuyer Webinar Recording 2025

Still have questions? Reach out to our mortgage experts today to get all of the information you need to become a first-time homebuyer. 

Meet our Mortgage Originators

Are you thinking about buying your first home or refinancing your current mortgage? Let our friendly, professional staff provide you with local decision-making and servicing of your mortgage. Contact one of our originators today for a customized mortgage loan that works for you!

Julie Vella

NMLS ID#:65903

p. 585.586.8225 x119

f. 585.586.0915

[email protected]

Ron Kraft

NMLS ID#:265662

p. 585.586.8225 x335

c. 585.329.1404

[email protected]

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