Family First
Family First

Our phone system is currently experiencing technical difficulties and calls may not connect. Our vendor is aware of this issue and is working to rectify it. 

All Family First branches and the call center will be closed on Monday, January 16 for Dr. Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Account Agreement

Member Account Agreement

Terms & Conditions to ALL ACCOUNTS

All accounts are subject to Family First of NY Federal Credit Union’s Fee Schedule of service charges which are incorporated into this Agreement and Truth-in-Savings Disclosure by reference.

This disclosure is intended to provide you with information about one or more accounts offered by the Family First of NY Federal Credit Union (the “Credit Union”).  It contains rules which govern your account(s) with us.  Please read this disclosure carefully as you are entering into a binding agreement with the Credit Union.  If you sign an Account Agreement Card and use your account after you receive this disclosure it means you understand and agree to these rules.  Much of our relationship with our members is governed by our bylaws and by state and federal law, both of which may change from time to time.  The Credit Union may make changes to this agreement at any time.  You will receive written notice of any changes to the extent required by law.  If you have any questions, please contact a Member Service Representative.

As used in this disclosure, the word “we” means the Credit Union and the word “you” means the account holder.  The word “ACCOUNT” means any one or more deposit accounts you have with the Credit Union, including, but not limited to, regular share (savings) or share draft (checking) accounts.  Words and phrases used in this disclosure should be interpreted so that the singular includes the plural and the plural includes the singular (except where we clearly intend otherwise.)  The Credit Union reserves the right to waive the enforcement of any of the terms in this Agreement with respect to any transaction to the extent permitted by law.  Any such waiver would not affect the right of the Credit Union to enforce any of its rights with respect to other members, or to enforce any right with respect to a later transaction with you.

Important Information about Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for me: When I open an account, I will be asked for my name, address, date of birth and other information that will allow you to identify me.  I may also be asked to show my driver’s license or other identifying documents.


Any noncash item deposited to your account (including items drawn “on us”) will be given provisional credit only until collection of the item is final.  We are not responsible for transactions initiated by mail or an outside depository until we actually record them.  All transactions received after our “daily cutoff time” on a business day we are open, or received on a day on which we are not open for business, will be treated and recorded as if initiated on the next business day that we are open.


Anyone who signs in the space designated for Signature on the Account Agreement Card may withdraw or transfer all or any part of the account balance at any time.  Each of you authorizes the other person signing the Account Agreement Card to endorse any item payable to you or your order for deposit to your account or any other transaction with us (until we receive written notice to the contrary.)  We reserve the right to refuse any withdrawal or transfer request which is attempted by any method not specifically permitted or which exceeds frequency limitation or violates any minimum or maximum dollar limitation.  A valid, non-expired form of photo ID must be presented at the time of withdrawal. We will use the date a transaction is completed by us (as opposed to the date you initiate it) to apply any frequency limitation.  Withdrawals will first be made from collected funds and we may refuse any withdrawal request against uncollected funds.  The Credit Union usually allows funds to be withdrawn at any time without previous notice, but reserves the right to demand 60 days written notice of withdrawal from any account (except a checking account).


Each of you agrees, for yourself (and the person or entity you represent if you sign as a representative of another) to the terms of this account and the charges that we may impose.  Today you received a copy of the Fee Schedule which itemizes all charges and is part of this agreement.  You authorize us to deduct these charges directly from the account balance as incurred.  You also agree to pay additional reasonable charges we may impose for services you request which are not contemplated by this agreement or your account.  Each of you also agrees to be jointly and severally liable for any account deficit (resulting, for example, from charges imposed, overdrafts, or items cashed or deposited that are returned unpaid) whether caused by you or another authorized to withdraw from your account, together with the costs we incur to collect the deficit including, to the extent permitted by law, our reasonable attorney’s fees.  In addition the member waives the right to a jury trial in disputes concerning their accounts with the Credit Union.

Minimum Membership Requirement

To be and remain a member of this Credit Union, you must subscribe to at least one $5.00 share.  Your membership will terminate if you withdraw all of your shares.

Types of Accounts

As a Credit Union member you may take advantage of many different accounts to help you manage your money and increase your savings.  Please ask us about the specific accounts we offer.

Liens or Garnishment of Your Account(s)

We have a lien on all funds in all your accounts with us.  This lien extends to funds now or hereafter deposited with us (plus dividends and any insurance benefits.)  This lien secures loans, charges, overdrafts or any amount you may now or hereafter owe us.  We may enforce this lien by applying your funds directly to any amount you owe us and we may exercise this right without obtaining a court judgment and as otherwise permitted by law.

Set off is the right of one who is indebted to another to reduce or eliminate the indebtedness by charging against the debt any amount which the creditor in that transaction may owe him in another transaction as borrower or guarantor.  The Credit Union may use the account to pay the debt even if withdrawal results in an interest penalty or dishonor of subsequent drafts.

Any garnishment, levy or execution against the account is subject to the Credit Union’s right of set off and security interest.  If garnishment, levy, or execution is brought upon the account, the Credit Union may refuse to allow any withdrawals until the dispute is resolved.  In such a case, the Credit Union will not be liable to the member, even if paying the money to the third party leaves insufficient funds to cover outstanding drafts.  All expenses in responding to a court order are chargeable to the member.


The Credit Union has the right to charge fees in connection with its services.  These fees may change from time to time.  The current Fee Schedule is available and the member will receive written notice of any changes as required by law.

Account Transfer

Shares may be transferred from one member to another, only by written instrument, in such form as the Credit Union may prescribe.

Direct Deposits

If, in connection with a direct deposit plan, we deposit any amount in an account which should have been returned to the Federal Government or another party via the Automated Clearing House (ACH) for any reason, you authorize us to deduct the amount of our liability from your account without prior notice and at any time, except as prohibited by law.  We may also use any other legal remedy to recover the amount of our liability.

Rights & Responsibilities of a Custodian with Accounts Set Up Under the Uniform Transfers to Minors Act

  • A gift made in the manner presented by the Uniform Gifts to Minors Act is irrevocable and conveys to the minor indefeasibly vested title to the money.  Once a custodial account is opened, the donor cannot change his mind and revoke the transfer.
  • The custodian has broad powers and duties over the account.  The custodian has the duty of collecting, holding, managing, investing and reinvesting the custodial property.  The custodian as the duty to expend for the minor’s benefit, so much or all of the custodial property as he deems advisable for the minor’s support, maintenance, education and benefit.  The custodian has    complete discretion as to the time and the amount of such payment, and he need not take into account the duty of himself or any other person to support the minor, or his ability to do so; nor must he take into account other income or property of the minor which may be available.
  • Any unexpended custodial property or money generally must be paid over to the minor upon his attaining the age of 18 years or 21 years if the account designates this.  If the account was established prior to January 1, 1980, the minor is not entitled to such funds until he reaches the age of 21 years.

Joint Account Ownership

Any account in two (2) or more names, that is payable to either of the named persons, or to any survivor, will be treated as a joint account provided that all the account holders have signed the Account Agreement Card.  A joint account creates a legal form of ownership which is called a “joint tenancy”.  Each joint owner named on the account, who has signed the Account Agreement Card, is considered to be an owner of the account.  Every owner has an equal and undivided interest in all monies deposited into, and any interest earned on the account even though he or she may not have owned the monies originally.  This means that while all the owners are living, we, the Credit Union, may honor withdrawal requests, checks or orders drawn by any owner for part or all of the monies in the account.  The Credit Union may do this without giving notice to or receiving the consent of the other owner(s), unless we first receive a written notice signed by any owner directing the Credit Union not to pay or deliver any part of the joint account.  If the Credit Union receives such a notice, we may require written authorization from all owners before we allow any payment or a transfer from the account.  This written notice does not prevent us from making or make us liable for, any payment from the account to any third party or us, as described above.

Additional Rules for Checking (Share Draft) Accounts:  The word “item” will mean a check and any other means of deposit or withdrawal.  (For example, an “item” could be a check deposited to or written on an account, or an electronic deposit to, transfer, or withdrawal from an account.)  The following rules apply to our checking accounts:

Forms:  You must use only approved check forms to withdraw funds from this type of account.  Withdrawals by electronic funds transfer will be explained in the Electronic Funds Transfer Services Disclosure and Agreement.

Overdrafts:  We are under no obligation to pay an item which exceeds the collected balance in your account.  If however, we do pay such an item, you are still responsible for the overdraft and any fee we may impose for it.

Overdraft Protection:  If, the authorized owner(s) writes a check that would exceed the collected balance, the Credit Union may:  1) treat such checks as a request for an advance from your Line of Credit loan account if you have one (in multiples of $100) sufficient to pay such checks, and/or 2) transfer shares from any other regular share account from which the authorized owner(s) is then eligible to withdraw shares.  A fee is charged for each transfer, as disclosed in the Fee Schedule.

Payment of Checks:  We may pay a check on whatever day it is presented for payment, no matter what date appears on the check.  If a member dies or is adjudicated incompetent, the Credit Union retains the reasonable opportunity to act on it.  Even with knowledge, the Credit Union may, for ten (10) days after the date of death, pay drafts drawn before death unless ordered to stop payment by a person claiming an interest in the account.

The Credit Union is protected from liability when it continues to honor a member’s draft even though it has received notice of an adverse claim to the account.  Unless the Credit Union is served with appropriate court order or the claim provides the Credit Union with indemnity (at a level acceptable to the Credit Union) it may ignore the adverse claim.

Paid Checks: Paid checks will not be returned to you.  We will make photocopies available to you of specific paid checks upon your request.  A fee is charged for each check copied, as disclosed in the Fee Schedule.

Stop Payments:  You may stop payment on a check drawn on your account.  An oral stop order is effective for only fourteen (14) days and must be followed up with written notice that is effective for six (6) months.  The Credit Union will not honor a stop payment order on a cashier’s check or certified check.  You must inform the Credit Union of the account number, the check number and the dollar amount of the check.  Also, the Credit Union is entitled to a reasonable period of time following the stop order to notify its employees.  A fee is charged for each stop payment order placed, as disclosed in the Fee Schedule.

Wrongful Dishonor:  If we dishonor an item by mistake, our liability is limited to actual damages proved.  The Credit Union retains the right to pay or dishonor a check more than six (6) months old without prior notice to the member.  The Credit Union retains the right to disregard information on the check other than the identification of the payor, payable through bank, payee, and the amount.

Statements:  The Credit Union will deliver statements monthly to the member. If the member has a savings account, club account or CD (Regular or IRA) only, they will receive a statement quarterly. You are expected to examine the statements carefully and reconcile the account.  If there are any discrepancies, the Credit Union should be notified immediately, as the statement is considered correct unless the Credit Union is notified of any errors within sixty (60) days after you receive the statement.

Termination of Account:  We may close your checking account at any time by mailing you a notice with a remittance for the balance in it.  We are not liable for refusing to pay any check presented after an account is closed.

Our Liability:  You may terminate the account relationship upon written ten (10) day notice.  The termination, however, does not release you from the obligation of payment of accrued fees or liability for drafts in process, and entitles you to the return of the balance less any appropriate debit items.

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