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Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 31 and closed on Thursday, January 1 for New Years.

Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM. 

Banking that Grows with You
Over 50 years of dedicated service tailored to your unique financial journey.
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3.75% APY for 5 Months
Celebrate the savings with our holiday CD specials!
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HELOC Rates as low as 6.24% APR
A flurry of possibilities awaits!
Learn More
Watch your savings grow!
Earn 5.00% APY on your Companion Savings.
Learn More
Banking that Grows with You
Over 50 years of dedicated service tailored to your unique financial journey.
Learn More
3.75% APY for 5 Months
Celebrate the savings with our holiday CD specials!
Learn More
HELOC Rates as low as 6.24% APR
A flurry of possibilities awaits!
Learn More
Watch your savings grow!
Earn 5.00% APY on your Companion Savings.
Learn More

Banking Simplified. Life Magnified.

Open an Account

APPLY
ONLINE

GREAT
RATES

BLOGS,
NEWS

ONLINE BANKING

MESSAGE PAY

Earn over $500 per year with Companion Savings

5.00%

APY

  • 1% Unlimited Cash Back
  • 1.00% APY on Checking Balance
  • No Minimum Balance
  • No Monthly Relationship Fee
Learn More

Convenience at Your Fingertips

There's so much you can do with our Online Banking and Mobile Banking App.

secure bill payments

Secure Bill Payments

transfer money

Transfer Money

mobile phone deposits

Mobile Check Deposit

mobile phone alerts

Mobile App Alerts

digital wallet

Digital Wallets

Download Our Mobile App
Learn About Mobile Banking

We Are Trusted Experts In

Personal Banking

Our checking and savings account bundles simplify your finances, making everyday banking a breeze. With our approach, you can bank for a brighter future and achieve your financial goals.

Start Banking

Borrowing

Effectively managing your credit can pave the way for achieving your life goals. Whether you’re looking for an auto loan, student loans, or to consolidate debt, we can help make those dreams a reality. 

Loan Products

Mortgages

 Whether you’re buying your first home, refinancing, or downsizing, Family First has the mortgage solution for you. We also offer a range of home equity and home improvement loan options to fit your needs and budget.
 
Mortgage Solutions

Community Corner

What Has Family First Been Up To?

23nd Annual Penfield Patriots Booster Club Golf Tournament

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Community Corner

What Has Family First Been Up To?

23nd Annual Penfield Patriots Booster Club Golf Tournament

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Knowledge Center

The Benefits of Starting a Savings Account for Your Kids

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Trump’s Impact on Real Estate and Student Loans

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How to Save for Your First Big Purchase

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