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ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.

All Family First branches and the Call Center will be closed on Tuesday, November 11 for Veterans Day.

Family First’s Online Banking and Mobile App will be intermittently unavailable on Sunday, October 26 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

Blog & News

Back view of mother walking down the street with a little son with a backpack on sunny summer day

Back to School Budgeting

Back to School Budgeting Last Updated Written By Family First FCU Back-to-school season is an exciting time for both parents and kids, but it can

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September 2, 2025

How to Recover From a Scam

How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to

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August 21, 2025
Mobile verification system and QR code scanning security technology. Mobile smart phone scan QR code and security and protection system icons

The Dangers of QR Codes

The Dangers of QR Codes Last Updated Written By Family First FCU QR codes have become part of everyday life. They can be found everywhere

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August 13, 2025

Recognizing AI Scams

Recognizing AI Scams: What to Look for and How to Protect Yourself Last Updated Written By Family First FCU AI usage has skyrocketed in recent

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July 25, 2025

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