ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

The East Rochester Branch Drive-Thru and ATM are currently unavailable. We apologize for this inconvenience.

Family First’s Home Banking and Mobile App will be intermittently unavailable on Sunday, February 9 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause.

Buying a Home

Starting at the Roots

Whether you are looking to purchase your first home, refinance your existing mortgage loan, or you want to tap into the equity you have already built up in your home…we have all the tools to help you with your decision! At Family First Credit Union, we offer special mortgage programs for all of your unique needs.

Rochester's Mortgage Experts

With a wide variety of products, we can meet the needs of any homebuyer. Most of our mortgages are handled locally — from application through closing — right here in Penfield NY. We also provide service to the homeowner throughout the life of the loan on our products.