We Would Love To Tell You A Little Bit About Ourselves

From our roots as a small, home-based credit union for Penfield educators, Family First Federal Credit Union is now a full-service financial institution with more than 14,000 members and over $170 million in assets. That success is thanks to our family of loyal members.

The core principles that have guided Family First through the economic ups and downs in the years since we were founded in 1969 have also led us to be recognized as one of the nation's financially healthiest credit unions. Our member promise is to continue to support the mission of the credit union movement, which is “people helping people”. We are dedicated to growing our relationship with you by simplifying your financial life, always working in your best interest, and partnering with you to achieve your financial goals.

Now, more than ever, the difference between credit unions and banks is evident. You, as members, are our owners and our board members are volunteers. This means that instead of paying directors or shareholders, we give back to you with low rates on loans, competitive rates on savings products and low fees. With local decision making, and a staff that lives in your neighborhood, the spirit of cooperation and family is alive and well.

As a member, you can be assured that no matter what the future holds, we will continue to be here for you, providing quality products that are customized to your financial lifestyle, as well as the high quality member service that you can rely on. We appreciate your membership and trust in us, and thank you for continuing to allow Family First to support your financial goals.