ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

Due to inclement weather, the Greece Branch has lost power and will be closed until power is restored. RG&E is estimating this to be around 3:30. We are sorry for this inconvenience.  

The Penfield branch parking lot will have limited access due to sealing beginning Saturday, June 1 at 1:00 pm. It will be fully reopened the morning of Monday, June 3.

Mobile Check Deposit Change

We're changing our mobile check deposit vendor!

As we continue to improve our technology services, we’ve made the decision to change our mobile check deposit vendor. As a member who recently used this service, we wanted to keep you informed. This transition will take place on Monday, May 8, 2023.

This new vendor will be able to approve your mobile check deposits instantly and a certain amount of the funds will be immediately available to you, following our Funds Availability guidelines (please click here to view our Funds Availability Policy).The picture/deposit process will continue to be an easy and convenient experience. Due to this change, you will be asked to enroll when the new software is in place. After your first time using the service you will not be asked to do so again.

If you have any questions, please call us at 585.586.8225 or email [email protected]. Thank you!

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