Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

Family First Home Banking and the Mobile App will be intermittently unavailable on Sunday, May 26 from 1:00 am to 5:00 am for routine maintenance. We apologize for any inconvenience this may cause. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

Gates NY Branch

Serving the Communities of Chili, Gates, and the Westside of Rochester

Address

2113 Chili Ave.
Rochester, NY 14624

Phone

Fax

Branch Hours

Monday9:00 a.m. – 4:30 p.m.
Tuesday9:00 a.m. – 4:30 p.m.
Wednesday10:30 a.m. – 4:30 p.m.
Thursday9:00 a.m. – 4:30 p.m.
Friday9:00 a.m. – 5:00 p.m.
SaturdayClosed

Branch Features

We know that life doesn’t get put on hold when you come to the bank. That’s why at Family First we pride ourselves on making each of our locations feel like home with the included amenities:

  • 24 Hour Drive Thru ATM
  • Children’s Play Area
  • Complimentary Coffee
  • Free WiFi
  • Handicap Parking
  • Night Drop Box

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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