We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day. 

Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.

During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.

How to Prepare to Buy Your First Home

Knowing how to prepare to buy your first home starts long before you begin house hunting or apply for a mortgage. Preparation means understanding your finances, learning the process, and using the right support to plan your next steps intentionally. 

The best approach is simple: break preparation into clear steps, then use trusted resources that guide you through them. 

Review Your Financial Situation 

Start by reviewing your current financial picture. This step helps you understand what you can afford and where preparation is needed. 

Focus on: 

  • Your income and monthly expenses
  • Your savings and emergency funds 
  • Any existing debts or ongoing financial obligations

You do not need to have everything in place right away. Preparation begins with understanding where you stand today. If you would like guidance reviewing this information or help identifying ways to strengthen your financial position, a Family First Mortgage representative can walk through your options and next steps with you. 

Build Habits That Support Homeownership

Owning a home requires consistent financial habits. Preparing early gives you time to build and reinforce those habits before entering the homebuying process. 

Prioritize habits such as: 

  • Creating and maintaining a realistic budget
  • Paying bills on time
  • Managing credit responsibly 
  • Limiting unnecessary new debt

Early preparation allows you to make steady progress instead of responding to last minute expectations. 

Plan for the Full Cost of Buying a Home

Buying a home involves more than a down payment. Preparing means understanding the full range of costs involved so you can plan accurately. 

These costs include:

  • Closing costs
  • Home inspections
  • Moving expenses 
  • Initial repairs or maintenance 

Planning for these expenses helps prevent surprises and supports better decision-making when you are ready to move forward. 

How the Homebuyer Dream Program Supports First-Time Buyers

The Homebuyer Dream Program is designed to guide first-time buyers through preparation and into homeownership with clear steps. 

Here’s how the process works: 

  • Review eligibility criteria with a Family First Mortgage expert
  • Complete a mandatory homeownership counseling course and receive your certificate
  • Work with Family First to prepare your mortgage pre-approval
  • Submit your accepted purchase contract for review by the Federal Home Loan Bank of New York
  • Receive a funding commitment and close on your home within 120 days

This structure helps first-time buyers move through the process in an organized, supported way.

Preparing to buy your first home starts with taking action early. When you understand the process, timelines, and available resources, you put yourself in a stronger position when the right opportunity comes along.

If you are considering buying your first home in 2026, now is the time to explore whether you qualify and begin the pre-approval process.

Contact a Family First Mortgage expert to get started with the Homebuyer Dream Program.

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