Branch, ATM and Shared Branch Locations

Family First has four branches conveniently located around Monroe County.

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our NATIONAL network of almost 30,000 surcharge-free ATMs.

We have Drive-Up ATMS at all five of our branches. In the local Rochester area, all ATMs from the following credit unions are also FREE to Family First members:

  • Advantage FCU
  • Fairport FCU
  • Family First NY FCU
  • Pittsford FCU
  • Reliant Community FCU
  • St. Pius X FCU
  • The Summit FCU

Note: The ATMs at our branches no longer use deposit envelopes. When depositing cash or checks, you can now simply put those items in the deposit slot without a deposit envelope. 

2019 Branch Closings

  • New Year's Day:  Tuesday, January 1
  • Martin Luther King Day:  Monday, January 21
  • President's Day:  Monday, February 18
  • Memorial Day:  Monday, May 27
  • Independence Day:  Thursday, July 4
  • Labor Day:  Monday, September 2
  • Columbus Day:  Monday, October 14
  • Veterans Day:  Monday, November 11 
  • Thanksgiving Day:  Thursday, November 28
  • Day After Thanksgiving:  Friday, November 29; Closing at 3 pm
  • Christmas Eve: Tuesday, December 24; Closing at 2 pm
  • Christmas Day: Wednesday, December 25
  • New Year's Eve: Tuesday, December 31; Closing at 2 pm

In addition to our branch locations, you can also utilize Shared Branching, our ATM Network, On Line Home Banking and the iTalk phone system to access your money.


Night Deposit
If you need to make a deposit after hours, use our Night Deposit. Your business will be transacted the next morning. Night Deposit is available at our East Rochester, Greece, Henrietta, Penfield and Webster offices.


Free iTalk Automated Telephone Banking Service
585.586.8225 option 2

Check your balance, review your transactions or complete a transfer from any touch-tone phone at any time.  Call toll free 800.356.1101, and press 2.  All you need is your Account Number and your Personal Identification Number (PIN) to conveniently perform secure transactions by phone.

For the Automated Telephone Banking Menu, click here