Family First has four branches conveniently located around Monroe County.
- East Rochester (375 Fairport Road, East Rochester, NY 14445) click for full details
- Greece (1110 Long Pond Road, Rochester, NY 14626) click here for full details
- Henrietta (1225 Jefferson Road, Rochester, NY 14623) click for full details
- Penfield (2520 Browncroft Boulevard, Rochester, NY 14625) click for full details
- Webster (850 Ridge Road, Webster, NY 14580) click for full details
Shared Branching Locations
As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.
ATM Locations
Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our NATIONAL network of almost 30,000 surcharge-free ATMs.
We have Drive-Up ATMS at all four of our branches. In the local Rochester area, all ATMs from the following credit unions are also FREE to Family First members:
- Advantage FCU
- Fairport FCU
- Family First NY FCU
- Pittsford FCU
- Reliant Community FCU
- St. Pius X FCU
- The Summit FCU
Note: The ATMs at our branches no longer use deposit envelopes. When depositing cash or checks, you can now simply put those items in the deposit slot without a deposit envelope.
2018 Branch Closings
- New Year's Day: Monday, January 1
- Martin Luther King Day: Monday, January 15
- President's Day: Monday, February 19
- Memorial Day: Monday, May 28
- Independence Day: Wednesday, July 4
- Labor Day: Monday, September 3
- Columbus Day: Monday, October 10
- Veterans Day (observed): Monday, November 12 (observed)
- Thanksgiving Day: Thursday, November 22
- Day After Thanksgiving: Friday, November 23; Closing at 3 pm
- Christmas Eve: Monday, December 24; Closing at 2 pm
- Christmas Day: Tuesday, December 25
- New Year's Eve: Monday, December 31; Closing at 2 pm
In addition to our branch locations, you can also utilize Shared Branching, our ATM Network, On Line Home Banking and the iTalk phone system to access your money.
Night Deposit
If you need to make a deposit after hours, use our night Deposit. Your business will be transacted the next morning (Night Deposit available at East Rochester, Henrietta, Penfield and Webster offices).
Free iTalk Automated Telephone Banking Service
585.586.8225 option 2
Check your balance, review your transactions or complete a transfer from any touch-tone phone at any time. Call toll free 800.356.1101, and press 2. All you need is your Account Number and your Personal Identification Number (PIN) to conveniently perform secure transactions by phone.
For the Automated Telephone Banking Menu, click here