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Family First
Family First

Our phone system is currently experiencing technical difficulties and calls may not connect. Our vendor is aware of this issue and is working to rectify it. 

All Family First branches and the call center will be closed on Monday, January 16 for Dr. Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

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Website accessibility is an ongoing effort and we are actively taking steps to further enhance and improve the accessibility of www.familyfirstny.com. If you have any difficulty accessing any portion of the Family First website, please contact us by one of the following methods:

We will work with you to provide the information you seek through an accessible communication method that is consistent with applicable ADA law.

Your feedback is important to us. Please contact us with any concerns or suggestions about how we can improve the use and accessibility of our site.

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585.586.8225 / 1.800.356.1101

Our Routing Number is 222382593

Our NMLS Number is 453880

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