ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First branches and the call center will be closed on Monday, May 27 for Memorial Day. We hope you have a safe and enjoyable holiday.

Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.  

Web Accessibility

We Care About Your Web Experience

Website accessibility is an ongoing effort and we are actively taking steps to further enhance and improve the accessibility of www.familyfirstny.com. If you have any difficulty accessing any portion of the Family First website, please contact us by one of the following methods:

We will work with you to provide the information you seek through an accessible communication method that is consistent with applicable ADA law.

Your feedback is important to us. Please contact us with any concerns or suggestions about how we can improve the use and accessibility of our site.

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.