ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First branches and the call center will be closed on Monday, May 27 for Memorial Day. We hope you have a safe and enjoyable holiday.

Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.  

Account Relationships

Understanding Account Levels

At Family First, membership can be very rewarding.

Our Account Relationship Levels are designed to give you more opportunities to benefit from your membership, simply by increasing your credit union participation. Your benefits grow as your relationship with us grows.

With all of our Account Relationship Levels you can access your funds and manage your account with:

  • Free Debit Card
  • Free On-line Banking
  • Free E-Statements
  • Free On-line Bill Pay
  • Free Telephone Banking

Account Types

Classic

Combined share and loan balance of less than or equal to $1,500.

  • First box of checks free with new checking account.
  • Free unlimited ATM Transactions at all Family First ATMs.
  • 6 Free “foreign” ATM transactions per month.
  • $5 Monthly Relationship Fee waived with Direct Deposit or On-line Banking with E-Statements.

Select

Combined share and loan balance of $1,501 – $20,000.

  • First box of checks free with new checking account.
  • Free unlimited ATM transactions at all Family First ATMs.
  • 10 Free “foreign” ATM transactions per month.
  • $2 Monthly Relationship Fee waived with Direct Deposit or On-line Banking with E-Statements.

Premium

Combined share and loan balance of $20,001 and above.

  • First box of checks free with a new checking account and one box of free checks per year (These checks must be ordered by a Family First employee to receive them for free)
  • Free unlimited ATM transactions anywhere.
  • Free Official/Certified Checks.
  • Free Money Orders.
  • No Monthly Relationship Fee.

Exemptions

  • Members 17 years of age or younger and members 65 years of age and older will not be subject to the Monthly Relationship Fee, regardless of their account relationship level.
  • Monthly Relationship Fees waived for new members for the first three months of membership.

Joining is Easy

Stop in and see what the Family First experience is all about

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