ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

The East Rochester Branch Drive-Thru and ATM are currently unavailable. We apologize for this inconvenience. 

Family First’s Home Banking and Mobile App will be intermittently unavailable on Sunday, February 9 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

Artificial Intelligence Policy

We Care About Your Web Experience

Family First Credit Union uses Artificial Intelligence (and specifically the ChatGPT program) to assist with our marketing efforts. We may use it to help write web page text, blogs, social media posts, marketing promotional messages or other marketing content. Such content is provided for informational purposes only and should not be relied upon for any specific purpose without verification of its accuracy or completeness. When AI is used, no member information is shared. If you have any questions, please e-mail [email protected]

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By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.