ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.
All Family First branches and the Call Center will be closed on Monday, October 13, for Columbus Day and Indigenous Peoples’ Day.
Family First’s Online Banking and Mobile App is currently intermittently unavailable. Our vendor is aware of this and is working to remedy this situation. We apologize for any inconvenience this may cause.Â
Artificial Intelligence Policy
We Care About Your Web Experience
Family First Credit Union uses Artificial Intelligence (and specifically the ChatGPT program) to assist with our marketing efforts. We may use it to help write web page text, blogs, social media posts, marketing promotional messages or other marketing content. Such content is provided for informational purposes only and should not be relied upon for any specific purpose without verification of its accuracy or completeness. When AI is used, no member information is shared. If you have any questions, please e-mail [email protected]
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