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Family First
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We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

Family First Home Banking and the Mobile App will be intermittently unavailable on Sunday, May 26 from 1:00 am to 5:00 am for routine maintenance. We apologize for any inconvenience this may cause. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

Artificial Intelligence Policy

We Care About Your Web Experience

Family First Credit Union uses Artificial Intelligence (and specifically the ChatGPT program) to assist with our marketing efforts. We may use it to help write web page text, blogs, social media posts, marketing promotional messages or other marketing content. Such content is provided for informational purposes only and should not be relied upon for any specific purpose without verification of its accuracy or completeness. When AI is used, no member information is shared. If you have any questions, please e-mail [email protected]

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By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.