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We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience. 

Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22. 

Blog & News

Smart Holiday Budgeting

Smart Holiday Budgeting: How to Spend Wisely Without Losing the Joy Last Updated Written By Family First FCU The holidays are a magical time, full

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November 18, 2025
Back view of mother walking down the street with a little son with a backpack on sunny summer day

Back to School Budgeting

Back to School Budgeting Last Updated Written By Family First FCU Back-to-school season is an exciting time for both parents and kids, but it can

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September 2, 2025

How to Recover From a Scam

How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to

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August 21, 2025
Mobile verification system and QR code scanning security technology. Mobile smart phone scan QR code and security and protection system icons

The Dangers of QR Codes

The Dangers of QR Codes Last Updated Written By Family First FCU QR codes have become part of everyday life. They can be found everywhere

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August 13, 2025

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